Mixed Lot
There is a silent army of uniformed people that we meet and see almost on a daily basis and this army just kind of lurks in the shadows and go unnoticed. The people I speak of are the workers in the retail world. I refrain from using any company names, but everyone reading this page has met with many retail employees in their lifetime. Retail workers are the unsung workers in America, and the world today. Retail is a field where the young and old work side by side. It is a place where the unprepared spend too many years of their life. Retail employment is where the young start their first job and it is also where the retired start their last job. Chances are that you too either used to work in retail or work there now.
Retail workers endure a life that many shun. This is evident by the high turnover rate in the retail sector. An example of this would be any retail store of your choice. You see an article in your local newspaper that the Big Box Corporation purchased some land and are going to build a huge store just a few blocks away. One day the cinder blocks go up and as you drive by it everyday it gets that much closer to the grand opening. You see a sign or a newspaper article trumpeting to the world that they will be hiring soon. The article in your local paper will announce that xxx# of jobs will be added to your community. Then the big day arrives and it is time to open up your new neighborhood megaplex, bigbox store.
Grand opening is kind of a weird day when you really know what is going on, at the employee level. When a retail store has its big opening day there are a mixed lot of folks wearing the company vest or apron. Most of the employees will be new hires and a few seasoned veterans transferred into the mixture. There will also be employees from other area stores blended in to ensure every customer is impressed with the high level of service. Grand opening day is a day that never really lasts long enough.
Soon after the first few days the helpers from other stores return to their home store. Soon the customer count has settled down and the sales slack off a tad bit. It will not take too long for the grand opening euphoria to wear off and inner store personalities start to conflict. Managers and hourly employees alike settle into the daily grind and that grind begins to take toll. The erratic schedule of retail begins to mess with people’s lives until some individuals begin to realize that their retail job has become there life. In retail there are no sacred Sundays and surely not many holidays where the retail doors do not open. This endless demand on your personal calendar becomes a main area of contention in the retail workers personal life. In less than six months the grand opening is over, the budget profit requirements, the store is understaffed, customers become angry and the turnover rate among employees is hovering in the 40 to 50 percent range. Within 12 months of the opening many retail stores have experienced a turn over rate in excess of 70 percent. If you were to project that turn over rate for 36 months the rate has a habit of exceeding 80 percent.
So the next time you wander down the aisles of your local, understaffed big box retail store, be aware of that employee who shuffles past you. Chances are that person is enduring a job that will make most people quit and do something else.
Keith Quackenbush has been working for many years and most of those years have been in retail. He has learned that all too often the retail worker has few resources to vent from a rough day or a rotten customer. All too common in retail, the employee is totally expendable and is fully aware of this status. The big corporations today not only dominate the sales sector but also the job market. Retail today has become a place where employees struggle to exist because of the tight job market but also because of the traditionally low wages. Keith Quackenbush loves to write about what he is passionate about and these stories reflect much of how he feels about life.
Vampire Mix-The Beginning Song of Bramstokers Dracula
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